Troubleshooting

Common GitHub issues that are not easily remedied with cleaner code or documentation will be recorded here. Please feel free to make PRs to update this page.

Common Problems

Problem Most Common Reasons
Can't retrieve Study List over DICOMWeb 1. QIDO root URL is incorrect
2. DICOM Web is not enabled on PACS
Can't retrieve images 1. WADO Root URL is incorrect
2. DICOM Web is not enabled on PACS
3. HTTP Basic Authentication username and password are incorrect or not provided.

Debugging Steps

Can't retrieve Study List over DICOMWeb

  1. Check that you can query your PACS using an alternative DICOM Web client (e.g. cURL, or a Web Browser). If you cannot, then your PACS is configured incorrectly. Refer to the documentation of the image archive.

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